Real people. Real answers. Usually within minutes.
No bots, no runaround – just straight support when you need it.
Pick Your Way To Reach
💬 Live Chat
Fastest way to get help. Average response: 2-5 minutes
🟢 8 agents online now
Best for: Urgent questions, quick fixes, anything that can’t wa
For the detailed stuff: [email protected]
Average response: 4-6 hours
Best for: Account issues, verification questions, anything needing screenshots or documents
Casual and easy. Average response: Within 1 hour
(9 AM – 11 PM PHT)
Best for: General questions, community updates, just easier for some people
FAQ
💰 How long do withdrawals take?
Most withdrawals hit your bank account within 2-6 hours. If it’s been more than 24 hours, hit us up.
💳 My deposit isn’t showing?
Check your bank/e-wallet first to confirm the payment went through. If it did, contact us with your transaction reference number.
✅ How do I verify my account?
Upload a valid ID and proof of address through your account settings. We usually verify within 2-4 hours during business hours.
🔑 I forgot my password?
Click “Forgot Password” on the login page. You’ll get a reset link via email within minutes. Check your spam folder if you don’t see it.
🎁 How do I claim my bonus?
Bonuses are automatic. Some need a code – check your promotions page or email.
📱 The app isn’t working properly
Try clearing cache or reinstalling. Still broken? Contact us with your device model and what’s happening – we’ll troubleshoot it.